After signing up for the free trial I cancelled the subscription to make sure I did not end up in a yearly subscription. If you have any other questions, I am always glad to help. In this case, there is no need for you to reply to this email.
If I do not hear from you, the plan will remain active and the total amount of savings listed above will increase with each additional month of service.Īlternatively, if you would like to continue your annual subscription until the year commitment ends, simply turn off auto renewal on the Plans page to prevent your plan from renewing an additional year term.
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In order to proceed with the plan cancellation, I'll need to receive your written consent to charge the €60, plus any applicable tax, to the primary payment method listed on your account Billing page. Once we process this charge, your plan will be canceled and you will no longer be charged for service, however any remaining downloads will be available for you to use until your plan expires. Monthly rate without annual commitment: €49 Your discounted monthly rate with annual commitment: €29 Of course, this calculation excludes the first month, which was and remains completely free. If you need to cancel your annual commitment early, we'll need to charge a plan price adjustment by collecting the difference between the regular monthly rate and the discounted rate you have received so far. One of the benefits that comes with that annual plan is the discounted monthly rate you receive in exchange for a one year commitment to our service. I checked your account and I see that the free trial period has already expired and you are now on an annual commitment plan which is billed monthly. We're sorry that the offer did not meet your needs at this time. Thanks for reaching out and for giving Shutterstock a try. But still, for something I did not sign up for and never used. In the end it was solved, only costing me 35 euro's.
! I blocked my bank account for Shutterstock and notified them that I wanted my money back. A few months later I found out there had been a direct debit from my account each month. I know how these platforms work and really take care. And immediately unchecked all the boxes that want you to proceed in a paid subscription after one month. I signed up for a free trial on Shutterstock for 1 month.
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